12 Month Spectacle Warranty
We supply high-quality frames and lenses made to last. Every pair is covered for lifetime minor repairs.
If your frame or lenses suffer a major defect within 12 months we will repair them at no charge (provided there are no signs of physical trauma to them). A replacement will be given if we are unable to repair them.
This does not cover lenses which have been lost or spring joints. Spring joints are cheap to repair and specially designed to give way under excessive pressure – protecting the rest of your frame from damage.
Fit for Purpose
We will advise you on the difference you should expect from new glasses before you decide to order them. On collection we will fit your glasses and check your vision.
If you are having problems please get in touch with us so we can make things right. During the first month after collection we are happy to double check everything through, re-examine your eyes and (if necessary) remake your glasses at no extra charge.
Please ask in store for full copy of our terms or contact us if you have any questions.